Read more about novel corona virus if you are a student at UCL. Scroll down if you want to access the FAQ.
Students at higher education institutions are to remain at home due to the current situation regarding corona virus – as of now, this will be in force until the beginning of August 2020.
However, in connection with a controlled reopening of the general society certain activities at higher education institutions that require physical attendance have been permitted. It concerns programmes where students need physical facilities such as labs, clinics or workshops in order to complete their study programme within the scheduled time. The same applies for a number of PhD students and researchers at higher education institutions.
Students and researchers at UCL University College affected by the reopening of physical facilities will be notified directly via their study programme.
This protects both yourself and others from infection.
Link to Danish Health Authority: https://www.sst.dk/da/Viden/Smitsomme-sygdomme/Smitsomme-sygdomme-A-AA/Coronavirus/Spoergsmaal-og-svar/Questions-and-answers
The recommendation for students with specific tasks in the elderly and healthcare sector is a mandatory quarantine of 14 days if they have travelled to one of the abovementioned areas with Coronavirus outbreaks. It is of major importance that these students absolutely avoid entering hospitals, nursing centres, etc. where people are more vulnerable and at risk if infected with COVID-19.
All campuses are closed from 13 March 12.00 AM.
Student cards will no longer give access to UCL buildings.
I am following a study programme within the health sector. What do I do regarding clinical education?
As a student on study programme within the health sector, the basic rule is that you continue with whatever clinical education programme you are currently involved in, unless you hear otherwise from the institution in question.
Of course, do not attend your clinical education if you are ill, or if your own physician considers you to be at risk. Nor if you have travelled to any of the designated risk zones within the last two weeks.
If you are doing clinical education in a Danish Region (as opposed to a municipality), the basic rule is that you continue your clinical education course. We will regard it as equivalent to a normal clinical education course, even though you are not receiving teaching in the normal way. Some hospitals may react differently, so you may be asked not to show up.
If you are doing clinical education in a municipality, municipalities react differently to the situation. Therefore, you may find that some students are required to keep on attending clinical education, while others are not.
If you as a student were scheduled to start clinical education within the next 14 days, you should be prepared to start as normal unless you hear otherwise from the clinical education institution.
University colleges (Danish professsionshøjskoler) have requested the Danish Regions and municipalities to inform individual educational institutions whether they are receiving students or sending them home, so that we can get a comprehensive overview of the situation.
If you find yourself in a situation where you have not completed a planned clinical education course, we as an institution will decide whether it should nevertheless be considered as completed, or whether some kind of supplementary study arrangement may be required.
As you have probably heard, it may be that the health care system will involve students on study programmes within the health sector in a possible coronavirus/Covid-19 emergency task force. We have no further information at this time, but if and when we are notified, you will be informed as soon as possible.
If you have a job in health care while you are studying, then naturally you may agree to help, if asked, as the current situation calls for as many hands as possible. However, it is also important that you set aside time to study so that you can meet your learning outcomes or objectives at the end of the module or semester.
Information about exams up to the summer holidays
All exams are basically rescheduled for online exams until the summer. However, physical oral exams have been allowed. It is not practically possible for us to conduct all oral exams physically, therefore we have given priority to final exams and exams which require physical presence in eg laboratories.
On these grounds, we have decided the following regarding exams:
General information about altered ways of conducting exams
If the present extraordinary situation makes it impossible to run the exam as planned, UCL will try to offer you an alternative type of exam (e.g., a term paper or online exam).
If it is considered not possible to change the current type of exam, a replacement exam will be organised instead, and your course of studies will keep you informed about this.
In cases where your course of study has postponed an exam, all students have automatically been granted a dispensation to postpone the exam in accordance with Section 5 of the Examination Order. There is no need to apply for individual exemption because no examination attempt will be recorded.
As a result of the prohibition on physical attendance, courses of study are permitted to change the type of exam stipulated in the curriculum. This means that exams requiring physical attendance will be conducted in the manner stipulated by the course of study. Students will be required to take the exam in the new stipulated form, and students who do not do this will be noted for an examination attempt.
See the Ministry of Higher Education and Science, information for students in English.
Due to the outburst of COVID-19 in Denmark, all educational institutions are closed for physical attendance. Therefore all written and oral exams will be held digitally.
All written exams are held through WISEflow. It is the responsibility of each student to ensure that WISEflow is installed correctly on the student´s home computer and that the internet connection is working properly, so that you can take part in all written exams in accordance with the examination plans.
Oral exams will be held through the platform, which has been decided by the study programme (Zoom, Google meet etc.). Before each exam, all relevant information about the exam will be available on ItsLearning, including any specific directions needed for downloading examination systems. It is the responsibility of the student to install and test the examination systems in good time, before the oral exam is held. If technical problems arise, when testing the system, the IT support can be contacted. Please find contact information for the IT support help desk here:
If your exam cannot be completed digitally, and if this is due to faults in your technical equipment or your internet connection. It will be decided on the basis of an individual assessment of the specific situation, whether you will have used an exam attempt.
However, if the problem is rather due to a collapse of the system – perhaps on a larger scale, or if other unforeseen situations have occurred, which you cannot be held liable for, it will be considered positively in those situations, where students apply for dispensation for additional exam attempts.
UCL's fitness and training facilities are closed indefinitely due to the situation with COVID-19.
Avoid physical meetings and physical group work.
We strongly advise against students meeting physically and doing group work. It is important that we all attempt to avoid infection by limiting physical meetings to an absolute minimum.
Meetings and group work must be turned into virtual meetings and done from home. We are trying to organise study activities to make them as individual as possible, thus reducing the necessity for group work.
Students who have returned to Denmark since 2 March 2020 from an area affected by Coronavirus outbreaks, should remain at home for 14 days after their return. This means that if you belong to this group, you must refrain from attending lectures and any other academic or traineeship-related activities.
The specific areas with Coronavirus outbreaks the recommendation refers to can be found here: https://www.sst.dk/da/Viden/Smitsomme-sygdomme/Smitsomme-sygdomme-A-AA/Coronavirus/Spoergsmaal-og-svar/Questions-and-answers
We ask all students to follow these recommendations and to follow academic activities from home for a period of 14 days from the day of their return to Denmark from any of the abovementioned areas. UCL will not provide supplementary lectures or activities for absent students. We recommend that students conduct independent studies and follow the instructions provided by their lecturers.
The recommendations must also be followed if you currently are doing a traineeship or if you are about to start a traineeship. In principle, absence due to the authorities’ recommendations is allowed and UCL will excuse absence based on this recommendation. It is nevertheless very important that you contact your study programme Head and your traineeship coordinator for further agreements.
It is expected that you can document a travel in the abovementioned areas if you stay at home for the recommended 14 days after your return.
If you are ill or at a higher risk of becoming ill, or if you live with a person, who is at higher risk or actually is ill with COVID-19, you may have compulsory study activities with physical attendance postponed, until they will take place next time. You must create a case in Study service desk and upload a Doctor´s Note, which contains a specific and individual assessment from your own Doctor.
From May 2020 it is now possible for students to get hold of a Doctor´s Note if they are too ill to take part in online exams, and therefore UCL has gone back to the ordinary requirements for calling in sick:
In principle, the place of internship decides whether the internship can be completed by the student working at home, or whether attendance at the place of work is required according to the internship agreement (that is, whether attendance is possible or impossible, cf. the definition of force majeure).
However, students who are particularly at risk in terms of infection should be exempted immediately from attendance at the place of internship after agreement with the study programme in question. This applies, for example, to pregnant women and students with chronic illnesses or weakened immune systems.
Should students on internships leave the place or internship because UCL is physically closed?
No, the student is 'employed' by a company as a regular employee and must therefore follow company guidelines regarding coronavirus/Covid-19.
If the company shuts down in connection with coronavirus/Covid-19, will my internship be extended?
No, it will not. UCL considers this as force majeure and it will therefore not affect your internship.
If the company does not close, am I as a student allowed to stay at home?
No, unless it is agreed with the company that you are allowed to work from home. If the student because of a documented critical illness is seriously threatened by the virus, the student may arrange with the company to stay at home.
Will my internship assignment or main assignment be cancelled due to coronavirus/Covid-19?
No, the internship and main assignments must be handed in according to the dates previously published. Assignments are to be handed in electronically in Wiseflow, so in this context the present situation is irrelevant. If in doubt, contact your supervisor, who will also provide you with information concerning the exam.
What if I have children who from next Monday no longer have day care options?
The individual student must agree with their employer or place of internship how it this problem can be solved (in the same way as other employees of the company).
The UCL Library will again be open to all students for borrowing and returning materials.
We are now in a position to open the library to allow students to borrow materials from the library's own collection. From Monday, May 4, it will therefore be possible for students to pick up ordered materials, or return materials to the libraries on all campuses.
Only our own collection is opened for borrowing. The national library cooperation service has not yet been opened. Remember that you can also find a lot of materials digitally, and of course we will still help you in this respect.
We encourage students to return materials they no longer need, so that others may have access to them. Returned materials will have to go be quarantined before they can be lent out again, which entails a longer processing time than usual.
Students must reserve books from UCL's own collection through the library system.
Please note the following pick-up procedures, depending on location:
Open for pick-up and drop-off on weekdays from 8.00-14.00 in the entrance hall. Open the door with your student card and find your reservation on the book trolley and remember to borrow them using the library vending machine. Also use the vending machine for returns and place the books in the return boxes. Monday-Friday from 8.30-10.30 you can call the staff on 6318 3230 and we will meet you in the entrance hall. If you have any questions, mail to email@example.com.
Niels Bohrs Alle:
Contact the library to arrange to collect materials. In your email please state what course of studies you are attending and your full name. In this way we can find you in the library system and allow you to borrow the reserved materials. Remember your ID when collecting materials. Open for pick-up and drop-off 12:00-14:00. Mail to firstname.lastname@example.org.
Open for pick-up and drop-off 12:00-14:00. Remember your ID when collecting materials. If you have any questions, mail to email@example.com.
Open for pick-up and drop-off 12:00-14:00. Remember your ID when collecting materials. If you have any questions, mail to firstname.lastname@example.org.
Open for pick-up and drop-off 13:00-15:00. Enter by Entrance B. Remember your ID when collecting materials. If you have any questions, mail to email@example.com.
The library staff look forward to lending books and journals to our students again, and thank them in advance for helping to keep the library staff safe at this special time.
All library guidance continues digitally.
The library is open online to all students
The library is still open online at bib.ucl.dk, and you can contact the librarians by mail and phone.
Our question sessions continue. You can take part in a Google Meet, at which all students (and staff) can put questions to a librarian who will be to advise on everything from websites to managing references.
'Ask the librarian', 10:00-12:00 - https://meet.google.com/nwb-hejr-uce
For those who wish to borrow:
For those of you who have borrowed materials from the UCL Library:
If you have any questions, write to firstname.lastname@example.org
Students are not allowed to record audio, film, or take pictures during teaching, exams, tutoring and similar situations. Only teaching staff are allowed to record audio, film and take photos in connection with teaching activities, including dissemination via electronic platforms as shared teaching involving several locations or rooms.
Students are therefore not allowed to record and/or share teaching sessions.
New task force to look at practice placement
Many students have had their practice placement interrupted due to the COVID-19 situation. The Minister of Higher Education and Science, Ane Halsboe-Jørgensen, have put together a national task force to find solutions.
The task force have representatives from the mangement of the University Colleges, Local Government Denmark (KL), Danish Regions and Student Forum UC .
See the news article from The Ministry of Higher Education and Science (in Danish):
What do I do about practice placements?
If you have been sent home from a practice placement, or if your doctor advises you not to continue with a practice placement because you yourself are at risk or have relatives with weak immune systems, it is important that you continue to study actively. So even if you are not able to apply your skills in practice, you should instead read professional literature relevant to the focus areas in question. Keep yourself informed in your team room on itsLearning.
You may of course agree to help out in the health sector - all hands are needed in the current situation and there is much to be learned as a student. However, it is also important that you set aside time to study, so that you can meet learning outcomes and objectives at the end of the module or semester.
All students on practice placement must follow instructions issued by the institution in question. If your practice placement cannot be completed as planned, the individual study programme will decide what is necessary for the practice placement to be approved with a view to entering for exams. The study programme alone will decide whether the practice placement can be approved as it is, whether it must be done again in full or in part, or whether the learning objectives can be met by some alternative form of study.
See the Ministry of Higher Education and Science, information for students in English.
As a student, you have the opportunity to print on UCL's printers. To ensure the shortest possible stay on campus, digitally send your print to UCL's printers and physically pick it up at the nearest campus.
You can find instructions for printing here:
See how to deposit money into your print account:
You can access printers on weekdays between 10 am and 12 pm. To access, write to email@example.com and you will be permitted access.
You need your student card to release your print from the printer.
Location of the printers
It should be noted that UCL's wireless network has been switched from UCL-WiFi to Eduroam. If you haven't been connected to Eduroam before, you can either install the certificate from home or on UCL's campus.
You will find guides for wireless networking here:
Are non-Danish full-degree students enrolled at Danish higher education institutions, but presently doing studies or placements abroad, allowed back to Denmark?
As a result of the resent restrictions for entering Denmark, border control is now happening. This means that all travelers, who cannot prove a justified reason for entering Denmark, are rejected.
Non-Danish students enrolled at a Danish higher education institution where all lessons on campus have been cancelled, must expect to be rejected reaching the Danish border from abroad, unless the student can prove residence in Denmark.
Therefore the Danish higher education institutions must advice their full-degree students, presently studying abroad, NOT to travel to Denmark, until classes on campus are re-implemented and unless the students can document to have a Danish residence.
Please feel free to contact us, if you have any questions:
Even though UCL is locked down due to the corona virus you can still get in touch with your student counsellor. You can reach us every weekday by phone or email. Find your student counsellor's contact information here: https://www.ucl.dk/for-studerende/studievejledningen
On this site you will also find our chat, which is open every weekday from 7.30 PM until 9.30 PM. A guidance counsellor will be ready to answer your questions or have a chat about how you are coping during these circumstances.
You can also find advice and ideas on how to handle your studies in this padlet made by your UCL student counsellors: https://padlet.com/laoe/hqzl6t1dlf9l
All study trips outside of Denmark are cancelled until further notice.
Please contact your Head of Studies if you have any questions regarding study trips.
UCL still considers all students to be study active and therefore entitled to obtain SU. In regards to supplementary requirements for EU citizens, who must work 10-12 hours per week, you must still try to fulfill this if possible. If it is not possible, make sure to get a statement or e-mail from your employer about it, so you can prove to the authorities later, that there was a good reason, which was beyond your control.
"If you have enquiries regarding your equal status with Danish citizens, please find information in our guidelines on SU for foreign citizens here at su.dk or in our update COVID-19 (Coronavirus) and SU. If you have further questions regarding your equal status with Danish citizens, you can contact us using Digital Post - Log on with your NemID and fill in the form.
If your question concerns your SU and is not related to your equal status with Danish citizens, please contact the SU administration at your educational institution. We encourage you to visit the website or intranet of your institution for information on how to contact the SU administration."
How can we organise teaching when UCL is physically closed?
Study activities will continue within all courses and degree programmes. As far as possible, teaching will be conducted as distance education. In addition, teaching staff will organise other types of study activities that can be done from home.
Basically, we can say that students are expected to be actively studying, that is, participating in all planned study activities.
Keep yourself up to date on ItsLearning.
If you are required to take part in distance education, you can get help here.
See the Ministry of Higher Education and Science information for students in English.