Service, Hospitality and Tourism Management

Academy Profession Programme

For those of you who dream of planning events, developing tourism and experience economicy

Full Degree Programme

Are you service-minded and interested in playing a central role within the service business

If you dream of planning events, developing tourism and experience economy, or securing good customer relations, then an AP degree in Service, Hospitality and Tourism Management is the right choice for you!

With an AP degree in Service, Hospitality and Tourism Management you will be equipped with relevant and up-to-date business practices based upon the latest research and theory within the field. Through the 2-year study programme you will acquire the skills and knowledge necessary to successfully participate in the daily operations of a service business.

Studying Service, Hospitality and Tourism Management in Odense or Vejle, you will become part of an exciting and modern study environment under constant development. As a student you have a large influence on your study environment, and you will meet students from a wide variety of countries.

Application period

You can apply for the program from October 1st to October 15th

 

Programme structure

The Service, Hospitality and Tourism Management programme is a 2-year full-time international course taught over four semesters. The teaching is based on lecturing and class discussions between students and teachers along with group work with fellow students solving challenging and educative tasks.

The education is structured in a compulsory part, an elective part, a main project as the concluding part and 13-weeks internship placed in 4 semester.

The compulsory part

The compulsory part is divided into four overall subject areas:

  • Services and Experiences - includes analyses of the hospitality concept, and the understanding of the concept of guests, including customer behaviour in relation to the company’s services
  • Business understanding – includes an analysis of the company’s livelihood. Focus is on the internal, and external situation with a view to developing the company’s financial operations and creating a holistic understanding of the company’s present situation
  • Cooperation and Relations – includes communication and management forms in an intercultural perspective with focus on the interaction with the guest and the employee. Focus is on analysis and data material as the basis of developing internal and external communication in a national and international perspective
  • Business development - includes strategic planning, innovation, intrapreneurship and entrepreneurship in respect of developing existing companies as well as new products and services. Focus is on analysing the growth potential, including assessment of the financial and organisational consequences of development activities

Your entire knowledge from the different courses will be included in the work with cases and issues from the industry. Finally you will tie it all together in your final project which you will prepare in relation to a corporation.

Please note: Economics is a central subject and you are expected to have basic Excel skills.

The elective part

The elective part provides you with the opportunity to focus on subjects of your own specific interest.
The elective subjects offered are:

  • Hotel and Restaurant Management
  • Tourism Management
  • Service Management

You choose your elective course before you start on the study programme. The study programme is divided in a compulsory part and an elective part.

International possibilities

International profile

As a student at UCL University College you can get an international profile during your study. Depending on your chosen study programme you can go on short international modules, study a semester or do your internship abroad, and participate in international projects.

International knowledge and experience is very useful for you and our society. You will get important insights into other countries' culture, which will make you very attractive on the Danish and international job market.

Going abroad is an adventure, which will equip you with skills and experiences for life. You will develop your self both professionally and personally, and you will get friends and a network abroad.

Internship

Practical experience

One of the things that characterises the study programmes at UCL University College is that you will get a very practice-oriented education. You will e.g. work on practical cases in class, and work on projects with real businesses. However the most practice-oriented factor during the study is the internship, which is an integrated part on all studies at UCL.

The internship is your chance to use and test your knowledge and theory 'in the real world'. The internship also gives you the opportunity to test what exactly you want to do with your education when you graduate.

When you need to find your first job as a graduate you will not only have theoretical knowledge, but also important experience on how it is to work in your specific field of interest.

Career and further education

With an AP Degree in Service, Hospitality, and Tourism Management you will gain a solid foundation for an exciting career. The education gives you opportunities for employment later on in Danish or foreign companies as:

  • Marketing Coordinator
  • Sales Coordinator
  • Food & Beverage Assistant
  • Event Coordinator
  • Front office Personnel
  • Travel Agency Booking Assistant
  • Project Assistant
  • Conference Personnel
  • Sponsor Advisor

Further education

After graduating from Service, Hospitality, and Tourism Management there are good opportunities for further education at business schools and universities in Denmark and abroad.

  • Among the possibilities are:
    The 1½ year BA Top-up in International Hospitality Management at UCL University College (in Danish)
  • The 1½ year BA Top-up in International Sales and Marketing at UCL
  • The 1½ year BA Top-up in Sport Management at UCL

Roskilde University:

  • B.Sc. in Economics and Business Administration can be obtained within 1 ½ years
  • One-year credit transfer to the Social Science Basic Studies education.

Copenhagen Business School (CBS):

  • B.Sc. in Business Administration and Service Management can with an AP degree in Hospitality- or Tourism Management be obtained within 2 years.

University of Southern Denmark:
There is an agreement for 1½ years top up in addition.

Transfer to institutions abroad:

Oxford Brooks University:
With an AP degree in Hotel Management credit transfer to a B.Sc. degree is possible.

Plymouth University:
With an AP degree in Tourism Management credit transfer to a B. Sc. degree is possible.

Agreements with the following education institutions exist:

  • Harstad University College, Norway
  • School of Hotel Management, Stavanger, Norway
  • Hawaii Pacific University, Honolulu, USA
  • International College of Hotel Management, Adelaide, Australia (via HRS / NOEA)
  • School of Hotel Management, Switzerland
  • NHTV Breda University of Professional Education
  • CHN University, Stenden University Leeuwarden, the Netherlands

Admission requirements and application

General Diploma requirements:

  • A Danish Gymnasium Diploma or
  • An International or European Baccalaureate Diploma or
  • A “High School” or “Secondary School” Diploma from European or non-European countries, which are equivalent of the Danish Gymnasium level
    • Diplomas from European Countries: Most High School/Secondary School Diplomas are equivalent of the Danish Gymnasium level
    • Diplomas from outside Europe: Most High School/Secondary School Diplomas are now equivalent of the Danish Gymnasium level, but some Diplomas may require one additional year of University studies to meet the required entry level.

Specific requirements for Service, Hospitality and Tourism management:

  • Mathematics or Business Economics passed at a Danish C-level or equivalent
    • Equivalent of a Danish C-level is 125 hours of Mathematics or Business Economics during the last three years of High School/Secondary School
  • English passed at a Danish B-level or equivalent
    • Equivalent of a Danish B-level is 210 hours of English during the last three years of High School/Secondary School
  • Independent English language test (no more than two years old), see minimum scores
    • Danish and Nordic applicants and native English speakers: Independent English language test is not required
    • Non-native English speakers from other European countries: all of the mentioned tests will be accepted
    • Non-native English speakers from non-European countries: Only IELTS and TOEFL are accepted

Supplementary requirements:

  • Motivational letter (optional for Danish applicants) explaining your reasons for wanting a study place in this programme

Other qualifications:

If you do not hold the above mentioned qualifications, but you have other relevant qualifications, for instance a Vocational education within a relevant area, please contact a Student Counsellor for an individual assessment.

Tuition fees

NON EU citizens must pay tuition fees.

Contact
Susanne Skov Nielsen
Susanne Skov Nielsen Study Counsellor - Available: Wednesday at 9-11, Thursday at 11-13 and Fridays (23/8, 20/9, 25/10, 29/11, 20/12) at 10-12
Kirsten Stürup
Kirsten Stürup Study Counsellor
Dorte Møller
Dorte Møller SU Counsellor and Study Secretary
Gudbjörg  Lif Thrastardottir
Gudbjörg Lif Thrastardottir Study Secretary