Service, Hospitality and Tourism Management

The Service, Hospitality and Tourism Management programme is a 2-year full-time international course taught over four semesters. The teaching is based on lectures and class discussions between students and teachers along with group work with fellow students solving challenging and educative tasks.

The education is divided into a mandatory part, an elective part, a main project as the concluding part, and a 13-week internship placed in 4th semester.

The mandatory part

The mandatory part is divided into four overall subject areas:

• Services and Experiences - includes analyses of the hospitality-concept, and the understanding of the concept of guests, including customer behaviour in relation to the company’s services
• Business Understanding – includes an analysis of the company’s livelihood. Focus is on the internal, and external situation with a view to developing the company’s financial operations and creating a holistic understanding of the company’s present situation
• Cooperation and Relations – includes communication and management forms in an intercultural perspective with a focus on the interaction with the guest and the employee. Focus is on analysis and data material as the basis of developing internal and external communication in a national and international perspective
• Business Development - includes strategic planning, innovation, intrapreneurship and entrepreneurship in respect to developing existing companies as well as new products and services. Focus is on analysing the growth potential, including assessment of the financial and organisational consequences of development activities

The knowledge you gain from the different courses will be included in the work with cases and issues from the industry. Finally, you will tie it all together in your final project which you will prepare in cooperation with a corporation/company.

Please note: Economics is a central subject and you are expected to have basic Excel skills.

The elective part

The elective part provides you with the opportunity to focus on subjects of your specific interest.
The elective subjects offered are:

• Hotel and Restaurant Management (Odense and Vejle)
• Tourism Management (Odense and Vejle)
• Event Management (Vejle)
• eSport Business (Odense). 

You choose your elective course before you start on the study programme.

• Curriculum 2020
• Study documents

International profile

As a student at UCL University College, it is possible to create an international profile during your studies. Depending on your chosen programme you can go on short international modules, study a semester or do your internship abroad, and participate in international projects.

The knowledge and insights that come from international experiences, as you encounter cultures of other countries, can be useful for more than personal enrichment. Such insights may also make you highly attractive to the Danish and international job markets.

Going abroad is an adventure, which will equip you with skills and experiences for life. You will develop yourself both professionally and personally, and you have a great opportunity to make friends and a network abroad.

Practical experience

One of the things that characterise the study programmes at UCL University College is that you will receive an education that emphasises practical experience. Amongst other things, you will work on practical cases in class, and work on projects with real businesses. The most practically-oriented part of the study is the internship, which is an integrated part of all study programmes at UCL.

The internship is your chance to use and test your knowledge and theory in the 'real world'. The internship also gives you the opportunity to test, what exactly you want to do with your degree once graduated. 

When the time comes for you to find your first job as a graduate, you will because of a strong internship not only have theoretical knowledge, but also important experience of how it is to work in your specific field of interest.

• Internship fact sheet

With an Academic Profession (AP) Degree in Service, Hospitality, and Tourism Management you will gain a solid foundation for an exciting career. The education gives you opportunities for employment later on in Danish or companies abroad as:

• Marketing Coordinator
• Sales Coordinator
• Food & Beverage Assistant
• Event Coordinator
• Front Office Personnel
• Travel Agency Booking Assistant
• Project Assistant
• Conference Personnel
• Sponsor Advisor

Further education

After graduating from Service, Hospitality, and Tourism Management there are good opportunities for further education at business schools and universities in Denmark and abroad.

• Among the possibilities are:
  
  • The 1½-years BA Top-Up in International Hospitality Management at UCL University College (in Danish)
  • The 1½-years BA Top-Up in International Sales and Marketing at UCL
  • The 1½-years BA Top-Up in Sport Management at UCL

Roskilde University:

• B.Sc. in Economics and Business Administration can be obtained within 1½-years.
• 1-year credit transfer to the Social Science Basic Studies education.

University of Southern Denmark:

• There is an agreement for 1½-years Top-Up in addition.

Transfer to institutions abroad:

Oxford Brooks University:
With an AP degree in Hotel Management credit transfer to a B.Sc. degree is possible.

Plymouth University:
With an AP degree in Tourism Management credit transfer to a B.Sc. degree is possible.

Agreements with the following education institutions exist:

• Harstad University College, Norway
• School of Hotel Management, Stavanger, Norway
• Hawaii Pacific University, Honolulu, USA
• International College of Hotel Management, Adelaide, Australia (via HRS / NOEA)
• School of Hotel Management, Switzerland
• NHTV Breda University of Professional Education
• CHN University, Stenden University Leeuwarden, the Netherlands

General Diploma requirements

• A Danish Gymnasium Diploma or
• An International or European Baccalaureate Diploma or
• A “High School” or “Secondary School” Diploma from European or non-European countries, which are equivalent of the Danish Gymnasium level
  • Diplomas from European Countries: Most High School/Secondary School Diplomas are equivalent of the Danish Gymnasium level
  • Diplomas from outside Europe: Most High School/Secondary School Diplomas are now equivalent to the Danish Gymnasium level, but some Diplomas may require one additional year of University studies to meet the required entry-level.

If you do not hold the above-mentioned qualifications, but you have other relevant qualifications, for instance, a Vocational education within a relevant area, please contact a Student Counsellor for an individual assessment.

Specific requirements for Service, Hospitality and Tourism management

Mathematics requirements

Mathematics or Business Economics passed at a Danish C-level or equivalent

The equivalent of a Danish C-level is 125 (60 minutes) hours of Mathematics or Business Economics during the last three years of High School/Secondary School

English requirements

English passed at a Danish A-level or equivalent with a minimum score of 2,0 on the Danish grading scale

The equivalent of a Danish A-level is 335 (60 minutes) hours of English during the last three years of High School/Secondary School

OR

English passed at a Danish B-level or equivalent with a minimum score of 3,0 on the Danish grading scale

The equivalent of a Danish B-level is 210 (60 minutes) hours of English during the last three years of High School/Secondary School

NOTICE: If you do not live up to the minimum 210 hours of lessons or the minimum score of 3,0, you must take and pass one of the English tests accepted by UCL: List of English tests. Be aware of the minimum scores for each test. An independent English language test must be no more than two years old.

Rules regarding English test and citizenship

Native English speakers (including applicants with a qualifying examination from the USA, Canada, Australia, New Zealand, Great Britain, Scotland, or Ireland) and applicants with an IB Diploma: all the mentioned tests will be accepted. *

Native English speakers with a qualifying examination from all other non-European countries (including African and Asian countries, where the language of instruction is English): Only IELTS and TOEFL are accepted. *

Non-native English speakers from European countries: all the mentioned tests will be accepted. *

* Due to the situation with COVID-19, we will for this intake (study start in September 2021) accept the TOEFL iBT Home Edition and IELTS Indicator.

Supplementary requirements

Motivational letter

You need to attach a motivational letter explaining your motivation for applying for this program.  The letter must not exceed 1 page (2400 characters) and UCL emphasizes the following:

• A personal presentation of yourself.
• How did you find out that you wanted to study Service, Hospitality and Tourism Management?
• Your reasons for working within the area of Service, Hospitality and Tourism Management.
• What have you done to be sure that this program suits you?

Other qualifications that UCL values when processing your application

• Grade average from your high school or vocational education
• Maternity leave for a period of at least 6 months
• Passed subjects from other higher educations (min 30 ECTS)
• Work experience after you passed high school for at least 6 months – valid documentation is a contract or first and last pay slip stating how many hours of work a week and the time period.
• Military service for at least 6 months
• Staying abroad for at least 6 months– If you have lived in another country after you passed high school. Valid documentation is tickets, contracts and pay slips.

How to apply

You start your application for admission by clicking the 'Apply now' button.

Documents to include

When you apply, you should attach all relevant documents, for instance:

• Your High School Diploma including a transcript of subjects and grades even if you have not yet completed your degree. All Diplomas and transcripts must be in English as well as original language if the degree was not taken in English.
• A verification form stating the hours of Mathematics and English in the last 3 years – download form here.
• If relevant a proof of an independent English language test
• Proof of citizenship (passport or ID card)
• Your current residence permit to Denmark (only if you have such)
• A motivational letter
• Documentation for other qualifications

Area Admission Number

You will need to use the Admission Area Number below:

Service, Hospitality & Tourism Management;

Odense; 86115

Available places

Odense intake

Winter: 35 places

Tuition fees

NON-EU citizens must pay tuition fees. Click here to find the overview of the tuition fee for each program.

Applicants from Great Britain should contact the admission office to clarify if they must pay due to Brexit. Please write to application@ucl.dk.

Information concerning admissions

Please contact UCL's Admissions Hotline if your enquiry is related to:

• Admission requirements
• Application procedure
• Admission

On July 28, you will be informed via UCL's Admissions Portal whether or not you have been admitted to the course of studies for which you have applied. 

Phone: +45 6318 3333
Mail:application@ucl.dk